What happens if I am not home to receive delivery of my order?

There’s no need to worry if you‘re not at home to receive a delivery. The majority of our items are sent via a registered service provided by Australia Post called e-parcel.

If you’re not at home, a card will be left by Australia Post with instructions on how to collect your goodies. This card/notification generally means that your parcel is waiting for you at a local post office.

You will need to present this card to the post office when you pick up your parcel, together with photo identification.

Please try and arrange pick-up as soon as possible as some post offices will only keep your parcel for a short period of time before they return it back to us. We don’t want you to miss out!
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